Agenda and minutes

Member Committee - Monday, 14th September, 2015 2.00 pm

Venue: Committee Room 1, Town Hall, Stockport. View directions

Contact: Stephen Fox (0161 474 3206)

Items
No.	Item
1.	Minutes PDF 59 KB To approve as a correct record and sign the Minutes of the meeting held on 22 June 2015. Minutes: The Minutes (copies of which had been circulated) of the meeting held on 22 June 2015 were approved as a correct record and signed by the Chair.
2.	Declarations of Interest Councillors and officers to declare any interests which they have in any of the items on the agenda for the meeting. Minutes: No declarations of interest were made.
3.	Urgent Decisions To report any urgent action taken under the Constitution since the last meeting of the Committee. Minutes: No urgent decisions were reported.
4.	Public Question Time Members of the public are invited to put questions to the Chair on any matters within the powers and duties of the Committee, subject to the exclusions set out in the Code of Practice. (Questions must be submitted prior to the commencement of the meeting on the card provided. These are available at the meeting. You can also submit via the Council’s website at www.stockport.gov.uk/publicquestions) Minutes: No public questions were submitted.
5.	Key Emerging Policies and Update on Welfare Reform PDF 233 KB To consider a joint report of the Director of Finance and the Director of Corporate Services. The report provides information on policy changes arising from the July budget and the likely impact those changes will have on Stockport Homes’ customers. The Committee are invited to consider and comment on the report. Officer Contact: Gill Bennett on Tel: 474 3823 or email: gill.bennett@stockporthomes.org Minutes: A joint report of the Director of Finance and the Director of Corporate Services, Stockport Homes was submitted (copies of which had been circulated) providing information on policy changes which arose from the July budget and the likely impact those changes would have on Stockport Homes’ customers. RESOLVED – That the report be noted.
6.	Strategic Analysis of Arrears 2015 PDF 157 KB To consider a report of the Director of Finance, Stockport Homes. The report presents for consideration the strategic review of arrears which was undertaken after year end 2014/2015. The Committee are invited to consider and comment on the report. Officer Contact: Christian Hartley on Tel: 474 2824 or email: christian.hartley@stockporthomes.org Additional documents: 02a Appendix for Strategic Analysis Report 2015 , item 6. PDF 697 KB Minutes: The Director of Finance, Stockport Homes submitted a report (copies of which had been circulated) detailing the strategic review of arrears that was undertaken after the last year-end and to show how the resultant trend analysis was informing a targeted action plan to continually improve effective and pro-active arrears management. RESOLVED – That the report be noted.
7.	People and Organisation Development Annual Report PDF 212 KB To consider a report of the Director of Corporate Services, Stockport Homes. The report provides a review of activity, outcomes and future actions for the People and Organisational Development Service. The Committee are invited to consider and comment on the report. Officer Contact: Diane Laming on Tel: 218 1468 or email: diane.laming@stockporthomes.org Minutes: A report of the Director of Corporate Services, Stockport Homes was submitted (copies of which had been circulated) providing a review of activity, outcomes and future actions for the People and Organisational Development Service. RESOLVED – That the report be noted.
8.	Health and Safety Annual Report PDF 200 KB To consider a report of the Director of Corporate Services. The report provides information on Health and Safety performance, activity and initiatives undertaken in 2014/2015 and planned activity on 2015/2016. The Committee are invited to consider and comment on the report. Officer Contact: Neil Smith on Tel: 474 2872 or email:neil.smith@stockporthomes.org Additional documents: 04a HSW Report 2015 SHMC , item 8. PDF 377 KB Minutes: A report of the Director of Corporate Services, Stockport Homes was submitted (copies of which had been circulated) providing information on Health and Safety performance, activity and initiatives undertaken in 2014/2015 and planned activity on 2015/2016. RESOLVED – That the report be noted.
9.	Value for Money Strategy 2015-18 and Year End Update 2014-2015 PDF 206 KB To consider a report of the Director for Corporate Services. The report sets out for consideration the Value for Money Strategy for 2015-2018 and reports on the outcomes of the strategy for 2012-2015. The Committee are invited to consider and comment on the report. Officer Contact: Gill Bennett on Tel: 474 3823 or email: gill.bennett@stockporthomes.org Additional documents: 05a Appendix one - VfM Action Plan 2014-15 , item 9. PDF 109 KB 05b Appendix two - Efficiencies 2014-15 , item 9. PDF 37 KB 05c Appendix three - Inward investment 2014-15 , item 9. PDF 23 KB 05d Appendix four - Value for Money Strategy 2015-18 , item 9. PDF 492 KB 05e Appendix five - VfM Strategy action plan 2015-16 , item 9. PDF 181 KB 05f Appendix six - Future efficiencies 2015-16 , item 9. PDF 46 KB Minutes: A report of the Director of Corporate Services, Stockport Homes was submitted (copies of which had been circulated) setting out for consideration the Value for Money Strategy for 2015-2018 and reports on the outcomes of the strategy for 2012-2015. RESOLVED – That the report be noted.
10.	Customer Experience Report - Year End 2014-2015 PDF 353 KB To consider a joint report of the Director of Corporate Services and the Director of Neighbourhoods and Support. The report provides detail in respect to levels of satisfaction and services improvements based on feedback from new, current and departing customers. The report also provides information in respect to the results of the Survey of Tenants and Residents (STAR) The Committee are invited to consider and comment on the report. Officer Contact: Rob Lloyd on Tel: 474 3279 or email: rob.lloyd@stockporthomes.org Additional documents: 06a Appendix one -CTV NTV terms comp , item 10. PDF 452 KB 06b Appendix two - CTV NTV terms diversity analysis table , item 10. PDF 154 KB 06c Appendix three - non-reviewed Service Standards , item 10. PDF 142 KB 06d Appendix four - Service Standards reviewed , item 10. PDF 145 KB 06e Appendix five - STAR , item 10. PDF 545 KB 06f Appendix six - action plan , item 10. PDF 67 KB Minutes: A joint report of the Director of Corporate Services and the Director of Neighbourhoods and Support, Stockport Homes was submitted (copies of which had been circulated) detailing the levels of satisfaction and service improvements based on feedback from new, current and departing customers. The report also provided information in respect to the results of the Survey of Tenants and Residents. RESOLVED – That the report be noted.
11.	Corporate Performance Report PDF 163 KB To consider a report of the Director of Corporate Services, Stockport Homes. The report provides an update on performance against indicators and measures and the Service Improvement Plan (SIP) for the first quarter of 2015/2016. The Committee are invited to consider and comment on the report. Officer Contact: Rob Lloyd on Tel: 474 3279 or email: rob.lloyd@stockporthomes.org Additional documents: 07a Appendix One , item 11. PDF 349 KB 07b Appendix Two , item 11. PDF 150 KB 07c Appendix Three , item 11. PDF 156 KB 07d Appendix Four , item 11. PDF 247 KB 07e Appendix Five , item 11. PDF 13 KB 07f Appendix Six , item 11. PDF 73 KB Minutes: A report of the Director of Corporate Services, Stockport Homes was submitted (copies of which had been circulated) providing an update on performance against indicators and measures and the Service Improvement Plan (SIP) for the first quarter of 2015/2016. RESOLVED – That the report be noted.
12.	Financial Performance Report PDF 326 KB To consider a report of the Director of Finance, Stockport Homes. The report presents for consideration the latest financial performance at Stockport Homes. The Committee are invited to consider and comment on the report. Officer Contact: Suzanne Frier on Tel: 474 4410 or email: suzanne.frier@stockporthomes.org Minutes: A report of the Director of Finance, Stockport Homes was submitted (copies of which had been circulated) providing a summary of the financial performance of Stockport Homes for the financial year to the end of July 2015. RESOLVED – That the report be noted.