Issue - meetings
Q3 Complaints Report 2016/17
Meeting: 07/02/2017 - Executive (Item 7)
7 Q3 Complaints Report 2016/17 (non-key) 
PDF 95 KB
To consider a report of the Executive Councillor (Reform & Governance)
This report provides an overview of complaints, as at the 3rd quarter (October - December) 2016/17.
Executive is asked to:
a) Review performance information contained in this report, and
b) Comment on the performance measures reported and suggest any additional information that might be collected in future.
Officer contact: Anwar Majothi, 0161 474 3182, anwar.majothi@stockport.gov.uk
Additional documents:
- Q3 Complaints Report 2016/17 Main Report, item 7
PDF 182 KB
- Webcast for Q3 Complaints Report 2016/17 (non-key)
Minutes:
The Executive Councillor (Reform & Governance) submitted a report (copies of which had been circulated) providing the Executive with an overview of complaints received in the third quarter of 2016/17 and outlining any lessons learnt as a consequence.
RESOLVED - That performance in relation to complaints received in the third quarter of 2016/17 be noted.