Decision details

Q3 2017-18 Complaints Report (Non-Key)

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

The purpose of this report is to provide an overview of complaints about the Council and Stockport Homes, as at the 3rd quarter (October – December) 2017/18.

Decision:

The Cabinet considered an overview of complaints received in the third quarter of 2017/18 and outlining any lessons learnt as a consequence and agreed that performance be noted.

Alternative options considered:

None

Wards Affected: (All Wards);

Equality and/or Environmental Impact Assessment: N/A

Decision Reference: CAB69

Declarations or conflicts of Interest: None

Other reasons / organisations consulted

Directorate Complaints Officers consulted

Contact: Anwar Majothi, Corporate and Support Services Email: anwar.majothi@stockport.gov.uk Tel: 0161 474 3182.

Report author: Anwar Majothi

Publication date: 09/02/2018

Date of decision: 06/02/2018

Decided at meeting: 06/02/2018 - Cabinet

Effective from: 16/02/2018

Accompanying Documents: