Decision details

Q2 2014-15 Complaints Report

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

The report provides a summary of the following complaints:

*Corporate Complaints
*Adults and Children's Social Care Complaints
*Stockport Homes Complaints
*Local Government Ombudsman Complaints

Decision:

The Executive considered and noted performance in relation to complaints received in the second quarter of 2014/15.

Alternative options considered:

None

Interests and Nature of Interests Declared:

None

Wards Affected: (All Wards);

Equality and/or Environmental Impact Assessment: N/A

Decision Reference: ED1646

Other reasons / organisations consulted

*Executive Councillor (Corporate, Customer & Community Services)
*Corporate Director for Corporate and Support Services
*Head of Business Support (CSS)
*Directorate Complaints Officers

Contact: Anwar Majothi, Corporate and Support Services Email: anwar.majothi@stockport.gov.uk Tel: 0161 474 3182.

Report author: Anwar Majothi

Publication date: 12/11/2014

Date of decision: 11/11/2014

Decided at meeting: 11/11/2014 - Executive

Effective from: 19/11/2014

Accompanying Documents: