Issue details
Annual complaints report 2020-2021
This report compares complaints received by
the council in 2020/21 with previous years' complaints,
highlighting complaints handling performance and examples of
lessons learnt by the council as a result.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Decision due: 29 Jun 2021 by Cabinet
Lead member: Cabinet Member for Citizen Focus & Engagement
Lead director: Corporate Director (Corporate and Support Services) and Deputy Chief Executive
Department: Corporate and Support Services
Contact: Anwar Majothi, Corporate and Support Services Email: anwar.majothi@stockport.gov.uk Tel: 0161 474 3182.
Relevant Scrutiny Committee for the purpose of call-in: Corporate, Resource Management & Governance
Decisions
- 01/07/2021 - Annual complaints report 2020-2021
Agenda items
- 15/06/2021 - Corporate, Resource Management & Governance Scrutiny Committee Annual Complaints Report 2020-2021 15/06/2021
- 29/06/2021 - Cabinet Annual complaints report 2020-2021 29/06/2021
Documents
- Annual complaints report 2020-2021