Issue details

Q4 2014/15 Complaints Report

The purpose of this report is to provide an overview of complaints, as at the 4th quarter (January - March) 2014/15. The report also compares complaints received in 2014/15 with the previous year’s complaints.

Decision type: Non-key

Decision status: Recommendations Approved

Decision due: 16 Jun 2015 by Executive

Lead member: Executive Councillor (Support & Governance)

Lead director: Corporate Director (Corporate and Support Services) and Deputy Chief Executive

Department: Corporate and Support Services

Contact: Anwar Majothi, Corporate and Support Services Email: anwar.majothi@stockport.gov.uk Tel: 0161 474 3182.

Consultation process

Complaints Officers' Group

Equality and/or Environmental Impact Assessment: N/A

Relevant Scrutiny Committee for the purpose of call-in: Corporate, Resource Management & Governance

Decisions

Agenda items

Documents

  • Q4 2014/15 Complaints Report