Agenda and minutes

To approve as a correct record and sign the Minutes of the meeting held on 12 August 2014.

The Minutes (copies of which had been circulated) of the meeting held on 12 August 2014 were approved as a correct record and signed by the Chair.

No declarations of interest were made.

To report any urgent action taken under the Constitution since the last meeting of the Executive.

To consider whether it is in the public to exclude the public during consideration of the following agenda items which contain information “not for publication” and to consider any representations received to the notice of the intention to consider exempt information at this meeting.

At the time of publication no representations have been received.

RESOLVED – That in order to prevent the disclosure of information which was not for publication, the disclosure of which would not be in the public interest, would not be fair and would be in breach of Data Protection principles, the public be excluded from the meeting during consideration of the ‘not for publication’ appendix to the following item, in the event of the content of this appendix needing to be discussed:-

Members of the public are invited to put questions to the Chair and Executive Councillors on any matters within the powers and duties of the Executive, subject to the exclusions set out in the Code of Practice.  (Questions must be submitted no later than 30 minutes prior to the commencement of the meeting on the card provided.  These are available at the meeting. You can also submit via the Council’s website at www.stockport.gov.uk/publicquestions)

Members of the public were invited to submit questions on any matters within the powers and duties of the Executive, subject to the exclusions set out in the Code of Practice.

One question was submitted by a member of the public who was not present at the meeting. It was reported that in accordance with the Code of Practice a written response would be provided.

To consider a joint report of the Leader of the Council (Policy, Reform & Finance) and the Executive Councillor (Corporate, Customer & Community Services)

At its meeting in July the Executive, in response to the medium term financial forecasts and budget reduction requirements, agreed a strategic framework for Investing in Stockport (IIS) and the reform of public services in the Borough. Furthermore, at its last meeting in August the Executive brought forward a set of proposals designed to address the budget challenge, informed by and in line with the IIS framework and priority objectives. The Executive also set out indicative cash limit budget allocations for 2015/16 and 2016/17.

The purpose of this report is to progress the IIS programme and the projects therein. Where proposals will have an impact in 2015/16 the report includes an updated draft business case.

The Executive is recommended to:

·         agree the updated indicative budget allocations and investment propositions set out in the report and the draft business cases;

·         endorse the proposals for communicating and consulting on the Investing in Stockport programme outlined in section five of the report

·         ask the Corporate Leadership Team and senior managers, in consultation with the relevant Executive Councillors, to continue the appropriate consultation exercises and to develop implementation plans to facilitate the delivery of the proposals contained in the draft business cases;

·         refer the draft business cases to the next round of scrutiny committee meetings; and

·         continue with the steps necessary to agree a final balanced budget proposal for 2015/16 and an updated Medium Term Financial Plan to 2016/17 for presentation to the Council budget meeting in February 2015.

Officer contact: Steve Houston / Laureen Donnan, 0161 474 4000 / 3180

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) inviting the Executive to consider feedback received from scrutiny committees in relation to the Investing In Stockport (IIS) business case working proposals and to agree to progress the IIS programme and projects. The report contained updated draft business cases for those proposals which would have a impact on the 2015/16 budget.

The Executive Councillor (Corporate, Customer & Community Services) thanked scrutiny committees for their engagement and challenge to the draft proposals at the round of meetings in September 2014.

Executive councillors then highlighted particular issues relating to the IIS proposals that fell within the remit of their portfolios, including:-

·         ongoing discussions with and support for third sector organisations about future contractual arrangements for the provision of their services;

·         consolidation of public health contracts with the Foundation Trust and the notice needed to be provided in relation to change to these contracts;

·         recent submission of Stockport’s Better Care Fund proposals;

·         recent award to the Council and schools for working in partnership to increase participation in sport.

RESOLVED – That in relation to the Medium Term Financial Plan 2015/16 to 2016/17 and the Investing In Stockport Executive Proposals

·         the updated indicative budget allocations and investment propositions set out in the report and the draft business cases be approved;

·         the proposals for communicating and consulting on the Investing in Stockport programme outlined in section five of the report be endorsed;

·         the Corporate Leadership Team and senior managers, in consultation with the relevant executive councillors, be requested to continue the appropriate consultation exercises and to develop implementation plans to facilitate the delivery of the proposals contained in the draft business cases;

·         the draft business cases be referred to the next round of scrutiny committee meetings; and

·         the steps necessary to agree a final balanced budget proposal for 2015/16 and an updated Medium Term Financial Plan to 2016/17 for presentation to the Council Budget Meeting in February 2015 continue to be taken.

To consider a report of the Executive Councillor (Adult Social Care)

The Council is required to set a standard cost of care for charges for residential and nursing care. In doing so, the Council must have a clear consultation process, play due regard to the cost base information detailed by providers and ensure a reasonable and robust methodology is used.

The report details the arrangements for agreeing the charges for 2014/15 and the longer term intent to move to a multi-year settlement with providers. The financial evaluation outlines an updated baseline of the standard cost of care and inflationary uplifts for 2014/15 to address the key concerns raised by Providers in the consultation. The overall increase in charges ranges from 3.28% to 3.84% and has a full year cost impact of £0.796m. Although this is a significant increase at a time when the Council is under very significant financial challenges, it is essential the provider market for residential and nursing care in Stockport remains healthy and financial sustainable. The proposals incorporate the removal of the “No Top-Up Guarantee” which has over a number of years served its purpose well but has become legally unsustainable.

The Executive is asked to:

·         approve the standard costs of care detailed in the table at 4.4.1. as the basis for 2014/15 charges with an effective implementation date of 7^th April 2014;

·         endorse the intention to move to a multi-year settlement in future years;

·         within the above proposal, remove the “No-Top Up Guarantee” scheme with effect from 7^th April 2014.

Officer contact: Vince Fraga, 0161 474 4401, vince.fraga@stockport.gov.uk

The Executive Councillor (Adult Care Services) submitted a report (copies of which had been circulated) inviting the Executive to consider the outcome of the 2014 consultation with Care Home providers in relation to the charges for care, and to approve the charges structure for 2014/15.

The Executive Councillor (Adult Care Services) emphasised that the proposals in relation to the removal of the “No Top-Up Guarantee” would have no impact on any existing service users, but that the situation would continue to be monitored.

RESOLVED – That in relation to residential and nursing care for older people and adults with a mental health disorder

·                the standard costs of care detailed in the table at 4.4.1 of the report be approved as the basis for 2014/15 charges with an effective implementation date of 7 April 2014;

·                the intention to move to a multi-year settlement in future years be endorsed; and

·                the “No Top-Up Guarantee” scheme be removed from within the above proposal with effect from 7 April 2014.

To consider a report of the Executive Councillor (Corporate, Customer & Community Services)

Universal Credit (UC) is the new Department for Work and Pensions (DWP) benefit which replaces a range of existing benefits. The report considers a proposed Delivery Partnership Agreement with the Department For Work and Pensions which outlines the Councils role in supporting the delivery of the Stockport Universal Credit pilot from 17 November 2014.

The Executive is recommended to note content of the report and approve the Delivery Partnership Agreement.

Officer contact: Alison Blount; 0161 474 5107; alison.blount@stockport.gov.uk

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) inviting the Executive to consider a proposed partnership agreement between the Council and the Department for Work and Pensions for the delivery of support to claimants of the new Universal Credit.

RESOLVED – That the content of the report be noted and the Universal Credit Partnership Agreement be approved.

To consider a report of the Executive Councillors (Corporate, Customer & Community Services) and (Economic Development & Regeneration)

This report details the outcome of an exercise to assess the redevelopment options for the Gorsey Bank site in Cheadle Heath and makes a recommendation for the end use and delivery vehicle for a high quality light industrial development.

(Note: the report includes information ‘not for publication’ in its appendix that has been circulated to executive councilors only)

The Executive is recommended to

·           Approve that the Council funds the costs of the FBC to develop the project further, to a maximum of £140,000.

·           Approve in principle the use of Prudential Borrowing to finance the development, with delegated authority to the Corporate Director, Place Management and Regeneration and Corporate Director, Corporate and Support Services in consultation with the Executive Councillor (Corporate, Customer and Community Services) and Executive Councillor (Economic Development and Regeneration) to :

·           progress with any necessary scheme and building design and, with the assistance of the Council’s Strategic Property Partner, proceed with the procurement of suitable contractors and partners to deliver the proposals;

·           agree the further procurement of consultants as may be required to deliver the scheme; and,

·           take any action needed to resolve any issues that may hinder the delivery of this site within the planned budget.

Officer contact: Nicola Turner, 0161 474 1635, nicola.turner@stockport.gov.uk

A joint report of the Executive Councillors (Corporate, Customer & Community Services) and (Economic Development & Regeneration) was submitted (copies of which had been circulated) inviting the Executive Meeting to consider the outcome of an exercise to assess the redevelopment options for the Gorsey Bank site in Cheadle Heath.

(Note: the report contained information ‘not for publication’ in its appendix that was circulated to executive councillors only).

RESOLVED – That in relation to Gorsey Bank, Cheadle Heath:-

·                agreement in principle be given to proceed with the development;

·                the funding be approved for the necessary works to submit a full planning application and complete the Final Business Case as set out in the report;

·                approval in principle be given for the use of Prudential Borrowing to finance the development, with delegated authority to the Corporate Directors for Place Management & Regeneration and for Corporate and Support Services, in consultation with the Executive Councillors (Corporate, Customer & Community Services) and (Economic Development & Regeneration) to:

-       progress with any necessary scheme and building design and, with the assistance of the Council’s Strategic Property Partner, proceed with the procurement of suitable contractors and partners to deliver the proposals;

-       agree the further procurement of consultants as may be required to deliver the scheme; and,

-       take any action needed to resolve any issues that may hinder the delivery of this site within the planned budget.

To consider a report of the Executive Councillor (Corporate, Customer & Community Services)

The current domestic abuse strategy for Stockport covers the period 2012-14.  The Draft Domestic Abuse Prevention Strategy for 2015-16 is a new statement of Stockport’s approach to outcomes for adults, families and children and young people who experience domestic abuse.  The strategy sets out the priorities established by the comprehensive ‘Review of Domestic Abuse Services’ carried out in 2013 and is guided by the best available evidence about the long term effectiveness of interventions.

The Executive is asked to approve the draft Domestic Abuse Strategy and Implementation Plan for 2015-16.

Officer contact: Helen Boyle; 0161-474-3145, helen.boyle@stockport.gov.uk

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) inviting the Executive Meeting to consider a revised Domestic Abuse Prevention Strategy for 2015-16 and Action Plan that would inform the approach of partners in Stockport to prevent and respond to domestic abuse.

Councillor Meikle, the Council’s Domestic Abuse Champion, commended the Strategy to the Executive. Executive councillors welcomed the commitment to the multi-agency working demonstrated by the Strategy.

RESOLVED – (1) That the Domestic Abuse Strategy and Action Plan for 2015-16 be approved.

(2) That officers involved in the preparation of the Strategy be thanked for their contribution.

To consider a report of the Executive Councillor (Communities & Sustainability)

The A6 Corridor Study considers the impact on the A6 of potential traffic generated by proposed housing developments in Derbyshire and Cheshire East and recommends an action plan to encourage more sustainable forms of transport along the corridor. The report provides information on the context of the study and an overview of its outcomes.  The outcome of the consultation on the draft study is enclosed and the final strategy is recommended for approval.

The Executive is requested to approve the recommended strategy for the A6 Corridor and request that officers work with officers from the Cheshire East, Derbyshire and High Peak Councils and Transport for Greater Manchester to develop an action plan to implement the strategy and seek opportunities to deliver elements of the strategy.

Officer contact: Sue Stevenson, 0161-474-4351, sue.stevenson@stockport.gov.uk

The Executive Councillor (Communities & Sustainability) submitted a report (copies of which had been circulated) inviting the Executive Meeting to consider the findings of the A6 Corridor Study that sought to address the potential traffic and congestion generated by housing developments in Derbyshire and East Cheshire. The Study suggested a number of possible measures to mitigate the impact of the traffic increase and to encourage a modal shift away from cars to more sustainable forms of travel.

RESOLVED – That

·         the A6 Corridor Study be noted and the Strategy for the A6 Corridor be approved;

·         officers be requested to work with Cheshire East, Derbyshire and High Peak Councils and Transport for Greater Manchester to develop an action plan to implement the Strategy and to seek opportunities to deliver elements of the Strategy.

To consider a report of the Executive Councillor (Economic Development & Regeneration)

This report sets out a regeneration strategy for the wider Market Place and Underbanks area, to create a vibrant retail, leisure and residential destination, focussed on the development of creative industries and specialist independent retail, with new residential development. The report also sets out proposals to invest in a rolling programme of measures in the area, including selected acquisition, redevelopment, refurbishment, letting and resale, coupled with public realm improvements, in order to drive delivery of the regeneration strategy.

The Executive are recommended to approve:

(i)        the regeneration strategy for the wider Market Place and Underbanks area

(ii)       the use of prudential borrowing to finance the proposed investment strategy as outlined in the attached report.

(iii)      delegating authority to the Corporate Director for Corporate and Support Services and the Corporate Director for Place Management and Regeneration in consultation with the Executive Councillor (Corporate, Customer & Community Services) and Executive Councillor (Economic Development & Regeneration) to:

·           progress with any necessary scheme and building design and, with the assistance of the Council’s Strategic Property Partner, proceed with the procurement of suitable contractors and partners to deliver the strategy;

·           settle the final terms of any occupational leases for the proposed tenants of the units (to include rent free periods and assistance with the costs of fitting out as deemed necessary to secure the appropriate tenant mix);

·           settle the final terms of any further acquisitions required to facilitate the strategy and, if acquisitions cannot be achieved by agreement, to authorise the making and service of a Compulsory Purchase Order;

·           agree the further procurement of consultants as may be required to deliver the scheme; and,

·           take any action needed to resolve any issues that may hinder the delivery of this strategy within the planned budget.

Officer contact: Nicola Turner, 0161-218-1635, nicola.turner@stockport.gov.uk

The Executive Councillor (Economic Development & Regeneration) submitted a report (copies of which had been circulated) inviting the Executive Meeting to consider a proposed strategic approach to the regeneration of the Market Place and Underbanks area of the Town Centre, including proposals for investment to support the regeneration strategy.

RESOLVED – That

·                the regeneration strategy for the wider Market Place and Underbanks area as detailed in the report be approved;

·                the use of prudential borrowing to finance the proposed investment strategy as outlined in the report be approved;

·                the Corporate Directors for Corporate and Support Services and for Place Management & Regeneration, in consultation with the Executive Councillors (Corporate, Customer & Community Services) and (Economic Development & Regeneration), be authorised to:

-           progress with any necessary scheme and building design and with the assistance of the Council’s Strategic Property Partner, proceed with the procurement of suitable contractors and partners to deliver the strategy;

-           settle the final terms of any occupational leases for the proposed tenants of the units (to include rent free periods and assistance with the costs of fitting out as deemed necessary to secure the appropriate tenant mix);

-           settle the final terms of any further acquisitions required to facilitate the strategy and, if acquisitions cannot be achieved by agreement, to authorise the making and service of a Compulsory Purchase Order;

-           agree the further procurement of consultants as may be required to deliver the scheme; and,

-           take any action needed to resolve any issues that may hinder the delivery of this strategy within the planned budget.

To consider a report of the Executive Councillor (Communities & Sustainability)

In October 2007 the Council determined that vehicles falling within Vehicle Excise Duty (VED) Band A would be exempt from parking charges. Civil Enforcement Officers use the tax disc to ascertain if the vehicle is registered as having Band A emissions and where applicable will not issue a Penalty Charge Notice. From Wednesday 1st October 2014 the paper tax disc will be abolished and will no longer need to be displayed on a vehicle windscreen.

The Executive is requested to consider the exemptions to parking charges resulting from abolition of the paper tax disc.

Officer contact: Megan Black, 0161 218 1410, megan.black@stockport.gov.uk

The Executive Councillor (Communities & Sustainability) submitted a report (copies of which had been circulated) inviting the Executive Meeting to consider the implications to the Council’s parking charges policy of the Government’s abolition of the paper tax disc. The current policy provided exemptions from parking charges for cars within the Vehicle Excise Duty Emissions Band A, but with the abolition of the tax disc it would no longer be possible to verify the banding of vehicles. The report set out a number of possible options for the Executive to consider, including the removal of the exemption or the provision of discounted parking permits.

The Executive Councillor (Communities & Sustainability) reported that following discussion at the Environment & Economy Scrutiny Committee he was recommending that the Executive approve the ‘No Change’ option in the report that would allow Band A vehicle owners to purchase an annual parking permit for £10.

RESOLVED – That following the abolition of the paper car tax disc the exemptions contained in the Council’s parking charges policy be retained for those with Vehicle Excise Duty Emissions Band A vehicles and a valid tax disc, and that owners of new Band A vehicles be able to apply for an annual discounted parking permit at a charge of £10, and that the system be reviewed after 6 months of operation.

To consider a report of the Executive Councillor (Economic Development & Regeneration)

The report seeks authority to exercise of the Council’s powers of compulsory purchase to acquire all outstanding interests in the Prince’s Street element of the scheme, to appropriate this land and the land for the new build part of Bridgefield for planning purposes (so that there is authorisation for any interference with any third party rights caused by the development), and to create new rights in order to secure this significant improvement scheme and the associated public benefits.

The Executive is invited to consider the report and:-

·         agree to the making of a Compulsory Purchase Order under s.226(1)(a) of the Town and Country Planning Act 1990 (as amended), s.13 of the Local Government (Miscellaneous Provisions) Act 1976, s.1 of the Localism Act 2011 and all other relevant powers to acquire all outstanding land and interests required for the Prince’s Street element of the scheme, and to create new rights facilitating the proposed development and treatment of the rear elevations of properties facing Bridgefield, together with the right to erect, repair, maintain and improve those elevations.

·         if the CPO is confirmed, the Executive agrees to the acquisition of the land and rights the subject of the CPO subject to there being no material change in circumstances that would mean that it could not properly pursue the CPO.

·         agrees to carry out and enter into arrangements to secure the appropriation for planning purposes of the land required for the development in order to utilise the power contained in Section 237 of the Town and Country Planning Act 1990 (as amended).

·         authorises the Corporate Directors of Place Management and Regeneration and Corporate and Support Services (1) to take all necessary steps to implement these resolutions and to appropriate land, in accordance with the terms set out in this Report and (2) to approve agreements with landowners setting out the terms of withdrawals of objections to the Order including where appropriate the exclusion of land from the Order, to make deletions from, and/or minor amendments, and modifications to the proposed Order and Order Plans, to agree to refrain from vesting any land/rights included within the Order should this be in their opinion appropriate, and to negotiate terms for the acquisition by agreement of any outstanding interests/rights in the land within the Order prior to its confirmation.

Officer contact: Paul Lawrence, 0161 474 4515, paul.lawrence@stockport.gov.uk

A joint report of the Executive Councillors (Corporate, Customer & Community Services) and (Economic Development & Regeneration) was submitted (copies of which had been circulated) inviting the Executive Meeting to agree to authorise the use of the Council’s compulsory purchase powers to acquire all outstanding interests in property in the Prince’s Street area of the Town Centre to progress the Bridgefield Redevelopment Scheme. The report detailed the reasons for seeking the use of these powers and the legal and financial implications.

RESOLVED – (1) That agreement be given to the making of a Compulsory Purchase Order under s.226(1)(a) of the Town and Country Planning Act 1990 (as amended), s.13 of the Local Government (Miscellaneous Provisions) Act 1976, s.1 of the Localism Act 2011 and all other relevant powers to acquire all outstanding land and interests required for the Princes Street element of the scheme, and to create new rights facilitating the proposed  development and treatment of the rear elevations of properties facing Bridgefield, together with the right to erect, repair, maintain and improve those elevations.

(2) That should the Compulsory Purchase Order (CPO) be confirmed, agreement be given to the acquisition of the land and rights of the subject of the CPO subject to there being no material change in circumstances that would mean that it could not properly pursue the CPO.

(3) That agreement be given to carry out and enter into arrangements to secure the appropriation for planning purposes of the land required for the development in order to utilise the power contained in Section 237 of the Town and Country Planning Act 1990 (as amended).

(4) That the Corporate Directors of Place Management & Regeneration and Corporate and Support Services be authorised to

(i)      take all necessary steps to implement these resolutions and to appropriate land, in accordance with the terms set out in the report and

(ii)     to approve agreements with landowners setting out the terms of withdrawals of objections to the Order including where appropriate the exclusion of land from the Order, to make deletions from, and/or minor amendments, and modifications to the proposed Order and Order Plans, to agree to refrain from vesting any land/rights included within the Order should this be in their opinion appropriate, and to negotiate terms for the acquisition by agreement of any outstanding interests/rights in the land within the Order prior to its confirmation.

To consider a report of the Executive Councillor (Communities & Sustainability)

On the 20th October 2014 the Anti-social Behaviour, Crime and Policing Act 2014 comes into power and there will be significant changes on how the Council and its partners can deal with many ASB issues.

The report provides the Executive with an overview of the Anti-social Behaviour, Crime and Policing Act 2014 and an update on progress of implementation of ASB Reforms.

The Executive is recommended to:-

·           note the new powers under the Anti-social Behaviour, Crime and Policing Act 2014,

·           note the all Member Briefing on the new powers on Tuesday 7^th October 2014 at 6.00pm,

·           note the progress of implementation of ASB Reforms,

·           delegate to the Deputy Chief Executive in consultation with the Executive Councillor (Corporate, Customer & Community Services) the authority to approve the arrangements for the carrying out an ASB review and associated procedures including determination of victim vulnerability.

·           delegate to the Corporate Director of Place Management and Regeneration the power under section 53 of the Act to designate persons to issue a community protection notice, including fixed penalty notices which will include appropriate officers of Stockport Homes.

·           determine the new level of fines for CPN Fixed Penalties offences at £90, with an early payment discount of £30.

·           allocate the fines generated through Fixed Penalties to Stockport Safer Partnership’s Restorative Justice Project SoRT-IT.

·           recommend to the Council Meeting that it agree to change the Constitution to reflect the delegation to the Corporate Director for Place Management & Regeneration.

Officer contact: Helen Boyle; 0161-474-3145, helen.boyle@stockport.gov.uk

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) inviting the Executive Meeting to consider the proposed Council response to the provisions of the Anti-Social Behaviour, Crime and Policing Act 2014 that would come into force on 20 October 2014 and would result in significant changes to the how the Council and its partners could respond to anti-social behaviour issues.

The Executive Councillor (Corporate, Customer & Community Services) reported that since publication of the report there had been four further developments:-

·         delay to the implementation of Part 1 of the Act relating to Civil Injunctions to allow for revisions to the Legal Aid assessment criteria to account for provisions of the Act.

·         renaming of the ‘Community Trigger’ to ‘Anti-Social Behaviour Case Review’ in line with the request of the Greater Manchester Police and Crime Commissioner;

·         agreement across Greater Manchester to set the Fixed Penalty Notice at £90 with a £30 reduction for early payment;

·         national guidance recommending delaying delegating powers to non-council bodies to allow for the provisions within the Act to ‘bed-in’.

RESOLVED – That

·         the new powers under the Anti-Social Behaviour, Crime and Policing Act 2014 be noted;

·         the all Member Briefing on the new powers on Tuesday 7 October 2014 at 6.00pm be noted;

·         the progress of implementation of ASB Reforms be noted;

·         the authority to approve the arrangements for carrying out an ASB review and associated procedures including determination of victim vulnerability be delegated to the Deputy Chief Executive in consultation with the Executive Councillor (Corporate, Customer & Community Services);

·         the power under Section 53 of the Act to designate persons to issue a community protection notice, including fixed penalty notices be delegated to the Corporate Director for Place Management and Regeneration (with delegation outside of the Council subject to further national guidance);

·         the new level of fines for CPN Fixed Penalties offences be set at £90, with an early payment discount of £30;

·         the fines generated through Fixed Penalties be allocated to Stockport Safer Partnership’s Restorative Justice Project SoRT-IT; and

·         the Council Meeting be recommended to agree to change the Constitution to reflect the delegation to the Corporate Director for Place Management & Regeneration.

To consider a report of the Executive Councillor (Corporate, Customer & Community Services)

The report provides an overview of complaints, as at the 1^st quarter (April - June) 2014/15 covering

·         Performance overview

·         Overview of Stage 1 & Stage 2 Corporate Complaints

·         Overview of statutory Adults Social Care Complaints

·         Overview of statutory Children’s Social Care Complaints

·         Overview of complaints about Stockport Homes

·         Overview of complaints referred to the Local Government Ombudsman (LGO)

·         Lessons learnt as a result of complaints

Executive is asked to:

• Review performance information contained in this report, and

·         Comment on the performance measures reported and suggest any additional information that might be collected in future.

Officer contact: Anwar Majothi, 0161 474 3182, anwar.majothi@stockport.gov.uk

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) providing the Executive Meeting with an overview of complaints received in the first quarter of 2014/15 and outlining any lessons learnt as a result.

RESOLVED – That performance in relation to complaints received in the first quarter of 2014/15 be noted.

To consider a report of the Leader of the Council (Policy, Reform & Finance)

The report sets out the decision notices from the recent meetings of the Greater Manchester Combined Authority (GMCA)/ AGMA Executive Joint Meeting, and GMCA meetings held on 29 August 2014.

The Executive is invited to note the decisions.

Officer contact: Jonathan Vali, 0161 474 3201, jonathan.vali@stockport.gov.uk

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) setting out decisions taken by the Greater Manchester Combined Authority and AGMA Executive Board Joint Meeting and the Greater Manchester Combined Authority meeting held on 29 August 2014.

RESOLVED – That the report be noted.