Issue details

Improving the Citizen Experience through Digital Solutions

This report sets out current patterns of contact to the council and the roadmap and rationale for widening the use of digital tools to improve the citizen experience when contacting the council.

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Department: Corporate and Support Services

Contact: Kirsteen Roe, Service Director – Citizen Focus Email: kirsteen.roe@stockport.gov.uk Tel: 0161 474 3376.

Agenda items

Documents

  • Citizen Contact to the Council - a roadmap