Issue details
Improving the Citizen Experience through Digital Solutions
This report sets out current patterns of
contact to the council and the roadmap and rationale for widening
the use of digital tools to improve the citizen experience when
contacting the council.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Department: Corporate and Support Services
Contact: Kirsteen Roe, Service Director – Citizen Focus Email: kirsteen.roe@stockport.gov.uk Tel: 0161 474 3376.
Agenda items
- 23/11/2021 - Corporate, Resource Management & Governance Scrutiny Committee Improving the Citizen Experience through Digital Solutions 23/11/2021
Documents
- Citizen Contact to the Council - a roadmap