This report provides an update for the CRMG
Scrutiny Committee about the actions taken to date in developing a
"One Team" approach to complaints management for the council,
progress to date and next steps.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Department: Corporate and Support Services
Contact: Kirsteen Roe, Service Director – Citizen Focus Email: kirsteen.roe@stockport.gov.uk Tel: 0161 474 3376.