Issue details
Q4 2019-20 Complaints Report
The purpose of this report is to provide an
overview of complaints, as at the 4th quarter (January - March).
The report also compares complaints received in 2019/20 with the
previous year’s complaints.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Decision due: 28 Jul 2020 by Cabinet
Lead member: Cabinet Member for Citizen Focus & Engagement
Lead director: Deputy Chief Executive
Department: Corporate and Support Services
Contact: Anwar Majothi, Corporate and Support Services Email: anwar.majothi@stockport.gov.uk Tel: 0161 474 3182.
Consultation process
Service Director – Citizen Focus
Directorate complaints leads
HoS
Equality and/or Environmental Impact Assessment: N/A
Relevant Scrutiny Committee for the purpose of call-in: Corporate, Resource Management & Governance
Decisions
- 29/07/2020 - 2019-20 Complaints Report
Agenda items
- 14/07/2020 - Corporate, Resource Management & Governance Scrutiny Committee Quarter 4 2019-20 Complaints Report 14/07/2020
- 28/07/2020 - Cabinet 2019-20 Complaints Report 28/07/2020
Documents
- Q4 2019-20 Complaints Report