Issue details

Report on Contact Centre performance

Scrutiny Committeee are asked to comment on the report and the memasures contained within which are aimed at reducing telephone and email demand and encourage online access to information and services.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Department: Corporate and Support Services

Contact: Janet Wood, Services to Place Email: janet.wood@stockport.gov.uk Tel: 0161 474 4443.

Agenda items

Documents

  • Report on Contact Centre performance