Issue - meetings

Customer Safety Annual Compliance Report

Meeting: 05/07/2021 - Member Committee (Item 8)

8 Customer Safety Annual Compliance Report pdf icon PDF 187 KB

To consider a report of the Director of Operations, Stockport Homes.

 

The report provides an overview of customer safety compliance, performance and activity during 2020/2021 and highlights initiatives to be undertaken during 2021/2022.  The report aims to provide assurance that Stockport Homes Group’s priorities and buildings continue to be managed safely and in line with statutory obligations.

 

The Committee is requested to note and comment on the report.

 

Officer contact: Kate Meredith on 0161 218 1482 Email: kate.meredith@stockporthomes.org

Additional documents:

Minutes:

The Director of Operations, Stockport Homes submitted a report (copies of which had been circulated) which provided an overview of customer safety compliance, performance and activity during 2020/2021 and highlighted initiatives to be undertaken during 2021/2022.  The report aimed to provide assurance that Stockport Homes Group’s priorities and buildings continue to be managed safely and in line with statutory obligations.

 

The following comments were made/issues raised:

 

·         A short discussion took place relating to the methodology behind the asbestos surveys.

·         In response to a Member question, an explanation was provided as to the figures in the report relating to periodic fixed electrical testing.

·         Members asked whether there had been any confirmed cases of legionella disease or any areas of concern regarding this.  In response, Members were advised that there had been no cases of legionella disease and there were no major areas of concern.

·         Members welcomed the inclusion of lift safety in the report and questioned whether this included incidents of lift failure and how often the lifts were out of action. Members also wanted to know what procedures were in place to support residents when the lifts had failed.  In response, Members were advised that the report focuses purely on the statutory requirements but there were separate management performance indicators which looked at actions arising from lift failures.

 

RESOLVED – That the report be noted.