Issue - meetings

Customer Voice Strategy

Meeting: 12/10/2020 - Member Committee (Item 5)

5 Customer Voice and Influence Strategy 2020-2023 pdf icon PDF 51 KB

To consider a report of the Assistant Chief Executive, Stockport Homes

 

The report presents the Customer Voice and Influence Strategy for comment.

 

The Committee is invited to comment on the strategy.

 

Officer Contact: Rebecca Sweeton on 0161 218 1368 or email: rebecca.sweeton@stockporthomes.org

 

Additional documents:

Minutes:

The Assistant Chief Executive, Stockport Homes submitted a report (copies of which had been circulated) which presented the Customer Voice and Influence Strategy for comment.

 

The following comments were made/issues raised:

 

·         Members considered this to be an extremely comprehensive report and were pleased to note all the work that was being done to improve community engagement and to increase participation in decision making.

·         It was noted that this report follows on from the previous strategy and the development was clear to see.

·         Members asked whether the strategy applied across the whole Stockport Homes Group and whether this could be made more explicit?

 

RESOLVED – (i) That the report be noted.

(ii) That the Action Plan would be forwarded on to all Committee Members.