Issue - meetings

To consider a report of the Executive Councillor (Reform & Governance)

The purpose of this report is to provide an overview of complaints, as at the1^st quarter (April - June) 2016/17.

Executive is asked to:

·         Review performance information contained in this report, and

·         Comment on the performance measures reported and suggest any additional information that might be collected in future.

Officer contact: Anwar Majothi, 0161 474 3182, anwar.majothi@stockport.gov.uk

The Executive Councillor (Reform & Governance) submitted a report (copies of which had been circulated) providing the Executive with an overview of complaints received in the first quarter of 2016/17 and outlining any lessons learnt as a consequence.

RESOLVED – That performance in relation to complaints received in the first quarter of 2016/17 be noted.