Issue - meetings

To consider a report of the Executive Councillor (Corporate, Customer & Community Services).

The report provides an overview of complaints received in the 1^st quarter of 2013/14 and also outlines lessons learnt as a result of complaints.

The Executive is asked to:

·                Review performance information contained in this report, and

·                Comment on the performance measures reported and suggest any additional information thatmight be collected in future.

Officer contact: Anwar Majothi, 0161 474 3182, anwar.majothi@stockport.gov.uk

The Executive Councillor (Corporate, Customer & Community Services) submitted a report (copies of which had been circulated) providing the Executive Meeting with an overview of complaints received in the first quarter of 2013/14 and also outlining lessons learnt as a result of these complaints.

RESOLVED – That performance in relation to complaints received in the first quarter of 2013/14 be noted.