Issue - meetings

To consider a report of the Chair of Healthwatch Stockport.

The report provides details relating to the priorities and projects through 2023/24 including shared experiences, partnership working, the voices of local people and feedback to improve care.

The Board is asked to note the report.

Officer contact: Maria Kildunne | 0161 974 0753 | maria@healthwatchstockport.co.uk

To consider a report of the Chair of Healthwatch Stockport.

The report provides details relating to the priorities and projects through 2023/24 including shared experiences, partnership working, the voices of local people and feedback to improve care.

The Scrutiny Committee is asked to note the report.

Officer contact: Maria Kildunne | 0161 974 0753 | maria@healthwatchstockport.co.uk

A representative of the Chair of Healthwatch Stockport submitted a report (copies of which had been circulated) providing details relating to the priorities and projects through 2023/24 including shared experiences, partnership working, the voices of local people and feedback to improve care.

The following comments were made/issues raised:-

·       Members welcomed the report and the how it had been presented.

·       Clarification was sought regarding how it was improving mental health awareness. In response, it was stated that members of Healthwatch were interested in mental health and their involvement has been a voice of individuals and putting pressure on authorities and advocating for mental health services, campaigning and influencing.

·       Members enquired about the reference to the survey completed by parents of children with allergies and that 83% of the parents survey commented that their concerns were initially dismissed by a healthcare professional. In response, it was noted that the survey was completed within the last year but were unaware of any actions arising from the survey.

·       It was commented that members of the Committee would be interested in attending the network events and getting involved.

·       Clarification was sought regarding the waiting time for ‘cognitive behavioural’ therapy and whether anything was being done to reduce this waiting time and the direct payment renewals. In response, it was stated that there was a commitment with experts to improve the experience of direct payments and working with users to make the journey better and simpler. It was commented that a response would be provided to the Committee following the meeting regarding the points raised relating to the waiting time for the ‘cognitive behavioural’ therapy.

RESOLVED – (1) That the report be noted.

(2) That the Chair of Healthwatch Stockport be requested to provide responses relating to the following points raised during the meeting: -

·       What actions had been undertaken to respond to the survey completed by parents of children with allergies.

·       What actions had been undertaken to respond to the waiting times being reduced for the ‘cognitive behavioural’ therapy.