7 Public facing information available to assist tenants in the private rented sector PDF 149 KB
To consider a report of the Director of Place Management.
The report provides an update on a number of initiatives being delivered under the Greater Manchester (GM) Good Landlords Scheme to improve the private rented sector, as well as what information is currently available on the council website in relation to the sector, and what new information is being added following a recent review.
The Scrutiny Committee is recommended to note the report and work of the Housing Standards Team.
Officer contact: Samantha McNichol 0161 474 4242 | samantha.mcnichol@stockport.gov.uk
Additional documents:
Minutes:
A representative of the Director of Place Management submitted a report (copies of which had been circulated) providing an update on a number of initiatives being delivered under the GM Good Landlords Scheme to improve the private rented sector, as well as what information was currently available on the council website in relation to the sector, and what new information was being added following a recent review.
The Cabinet Member for Economy, Regeneration and Housing (Councillor Colin MacAlister) attended the meeting to respond to questions from the Scrutiny Committee.
The following comments were made/ issues raised:
· It was felt that detail on user experience on the council’s website could be useful in understanding how people in the privately rented sector are engaging with the council and their customer journey when contacting the council.
· Information in relation to the private rented sector had been recently updated on the council’s website, and included information on the cost-of-living crisis and partner agencies that could provide support if required.
· It was suggested that useful information for residents on the council’s website and SHG’s website be consolidated.
RESOLVED – That the report and work of the Housing Standards Team be noted.