Decision details

First Quarter 2012/13 Complaints Report

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


The Executive Meeting considered and noted an overview of complaints received in the first quarter of 2012/13, including comparisons with previous quarters and the lessons learnt from these complaints.

Alternative options considered:


Interests and Nature of Interests Declared:


Decision Reference: ED1429

Contact: Anwar Majothi, Corporate and Support Services Email: Tel: 0161 474 3182.

Report author: Anwar Majothi

Publication date: 22/08/2012

Date of decision: 20/08/2012

Decided at meeting: 20/08/2012 - Executive

Effective from: 30/08/2012

Accompanying Documents: