Personalisation and direct payments offer an opportunity for people to make decisions about their own care and what best suits their needs. It also presents an opportunity for people to be cared for by friends, relatives or by choosing to employ agency staff. For many people it provides an independence they might not otherwise have had. However, with increased independence comes increased risk and we have to be as sure as we can be that the Council’s safeguarding procedures are as effective as possible and that detailed monitoring and auditing of expenditure is undertaken to ensure that proper procedures are followed.
The review proposed a series of recommendations which the Review Panel considered could enhance the robust safeguards already in place.