The purpose of this report is to provide an
overview of complaints, as at the 4th quarter (January - March).
The report also compares complaints received in 2019/20 with the
previous year’s complaints.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Decision due: 28 Jul 2020 by Cabinet
Lead member: Cabinet Member for Citizen Focus & Engagement
Lead director: Deputy Chief Executive
Department: Corporate and Support Services
Contact: Anwar Majothi, Corporate and Support Services Email: firstname.lastname@example.org Tel: 0161 474 3182.
Service Director – Citizen Focus
Directorate complaints leads
Equality and/or Environmental Impact Assessment: N/A
Relevant Scrutiny Committee for the purpose of call-in: Corporate, Resource Management & Governance