Venue: Committee Room 6 - Town Hall. View directions
To approve as a correct record the Minutes of the meeting held on the 7 December 2011.
The Minutes (copies of which had been circulated) of the meeting held on 7 December 2011 were approved as a correct record subject to:-
(i) The insertion of the following comment under Minute 3 ‘Eleven District Centres’:-
(ii) The insertion of ‘and Marple’ after ‘Heald Green’ in the second bullet point under Minute 3 ‘Eleven District Centres’.
Declarations of Interest
Councillors and officers to declare any interests which they have in any of the items on the agenda for the meeting.
No declarations of interest were made.
To consider a report of the Head of Customer Services.
The report details the transactional online forms and establishes whether a business case exists for the development of transactional online forms for the three service areas:
· Street lighting
· Potholes and tripping hazards
· Bulky refuse collection
The Panel is recommended to:-
(1) Consider the information presented in the report and recommended to give approval for a project to be undertaken to develop transactional online forms and associated work; and
(2) Request that progress be reported back to the Corporate, Resource Management and Governance Scrutiny Committee on a regular basis.
Officer Contact: Adrian Moores, Tel: 0161 474 5405, email: email@example.com
The Head of Customer Services submitted a report (copies of which had been circulated) detailing the progress on street lighting, potholes and tripping hazards and bulky refuse collection transactional online forms and to establish whether a business case existed for developing these transactional online forms.
Adam Forbes, (Waste Minimisation Manager, Stockport Council) and Andrew Suggett (Managing Agent Manager, Stockport Council) attended the meeting to answer questions from Councillors in relation to the current and proposed transactional online forms.
The Head of Customer Services summarised the progress of the Scrutiny Review to date and the variety of ICT programs used within the Council. He further explained that street lighting, potholes and tripping hazards and bulky refuse collections workshops had been held to discuss the current processes to report faults and the proposed redesigning and technical implications and costs for new transactional online forms.
The following comments were made/ issues raised:-
· Members discussed using volunteers to provide additional support for Stockport Council services and partnership organisations.
Dates for Future Meeting
The Chair reported that the next meeting of the Panel scheduled for 28 March 2012 fell within the ‘Purdah’ pre-election period and that the Final Report would be circulated electronically to members for comments.
It was further explained that should the Panel wish to convene an additional meeting to discuss the Final Report, then this would be unable to take place until after the election on 3 May 2012.
RESOLVED – That the report be noted.