Decision details
Q3 2018/19 Complaints Report
PDF 59 KBDecision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
The purpose of this report is to provide an
overview of complaints about Stockport Council and Stockport Homes,
as at the 3rd quarter (October - December).
Decision:
The Cabinet considered and noted an overview of complaints received in the third quarter of 2018/19 and outlining any lessons learnt as a consequence.
Alternative options considered:
None
Interests and Nature of Interests Declared:
None
Wards Affected: (All Wards);
Equality and/or Environmental Impact Assessment: N/A
Decision Reference: CAB156
Declarations or conflicts of Interest: None
Other reasons / organisations consulted
Directorate Complaints officers'
Deputy Chief Executive
Relevant HoS
Cabinet Member for Reform & Governance
Contact: Anwar Majothi, Corporate and Support Services Email: anwar.majothi@stockport.gov.uk Tel: 0161 474 3182.
Report author: Anwar Majothi
Publication date: 13/03/2019
Date of decision: 12/03/2019
Decided at meeting: 12/03/2019 - Cabinet
Effective from: 20/03/2019
Accompanying Documents: