Decision details

Q3 2018/19 Complaints Report

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


The purpose of this report is to provide an overview of complaints about Stockport Council and Stockport Homes, as at the 3rd quarter (October - December).


The Cabinet considered and noted an overview of complaints received in the third quarter of 2018/19 and outlining any lessons learnt as a consequence.

Alternative options considered:


Interests and Nature of Interests Declared:


Wards Affected: (All Wards);

Equality and/or Environmental Impact Assessment: N/A

Decision Reference: CAB156

Declarations or conflicts of Interest: None

Other reasons / organisations consulted

Directorate Complaints officers'
Deputy Chief Executive
Relevant HoS
Cabinet Member for Reform & Governance

Contact: Anwar Majothi, Corporate and Support Services Email: Tel: 0161 474 3182.

Report author: Anwar Majothi

Publication date: 13/03/2019

Date of decision: 12/03/2019

Decided at meeting: 12/03/2019 - Cabinet

Effective from: 20/03/2019

Accompanying Documents: